Notice of Non-Discrimination
Freedom Senior Services complies with applicable civil rights laws and does not discriminate.
Discrimination is against the law
Freedom Senior Services and its affiliates (“Freedom”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).
Freedom provides
People with disabilities receive reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
People whose primary language is not English receive free language assistance services, which may include:
- Qualified interpreters
- Information written in other languages
To request services
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the facility administrator or call us at 502-FREEDOM (502-373-3366).
If you believe that Freedom has failed to provide these services or has discriminated in any way, you may file a grievance in person, by mail, or by phone at:
Freedom Senior Services, 4400 Breckenridge Lane, Louisville, KY 40218
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW · Room 509F, HHH Building · Washington, D.C. 20201
1-800-368-1019 · 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.